Privacy Policy
Last updated: 22 September 2026
Northpoint Scaling ("we", "us") is operated by Northpoint Scaling Pty Ltd, ABN 90 701 892 337. We respect your privacy and handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).
What we collect
When you enquire through our website, our application form, or a Facebook or Instagram lead form, we collect your name, email address, phone number, and business details such as your business name, role and monthly settlement volume. We also keep records of calls, messages and bookings with you.
How we collect it
Directly from you through our forms, website, calendar, phone calls, SMS and email, and from Meta (Facebook and Instagram) when you submit a lead form on those platforms.
Why we collect it
To respond to your enquiry, assess whether our services suit your business, book and confirm calls, provide our services, and send you information about Northpoint Scaling. We'll contact you by phone, SMS and email about your enquiry.
Who we share it with
We use trusted service providers to run our business, including our CRM, calendar, email, SMS and advertising platforms (such as Meta and Google). Some of these providers store data outside Australia, including in the United States. We don't sell your personal information.
How we protect it
We store your information in secure, access-controlled systems and only keep it for as long as we need it for the purposes above or as required by law.
Cookies and tracking
Our website and funnel use cookies and similar technologies, including the Meta Pixel, to understand how people use our pages and to measure and improve our advertising. You can manage cookies through your browser settings.
Marketing
You can opt out of marketing at any time by replying STOP to any SMS, clicking unsubscribe in any email, or contacting us.
Access, correction and deletion
You can ask to access, correct or delete the personal information we hold about you by contacting us.
Complaints
If you have a concern about how we've handled your information, contact us first and we'll respond within 30 days. If you're not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Changes to this policy
We may update this policy from time to time. When we do, we'll update the date at the top of this page.
Contact us
Northpoint Scaling
Email: [email protected]
Phone: 0419698632